Terms Of Use

PREAMBLE
This user agreement (hereinafter referred to as the “Agreement”), the Privacy Policy, as well as any other conditions and policies placed on our website (hereinafter referred to as “the Site”) and / or in the “terms and conditions” section of the application determines the conditions under which Sevitel-Centru gives offers access to and the ability to use the itaxi Website and application.
CONSENT
All policies, Privacy Conditions and any other terms and conditions as specified in the Preamble are an integral part of this Agreement, and by accessing and/or visiting the Site and/or the Application, installing the Application on any device (phone or tablet), registering a in-app account and/or using the services provided by the Application, you consent to the conclusion of this Agreement and to the express and unconditional acceptance of all the provisions of the Agreement and to the express assumption of the obligation to comply unconditionally with its provisions. Any access to and/or visit of the Site and/or the Application, installing the Application on any device (phone or tablet), registering of an in-app account, and/or using the services provided by the Application will be considered as an outward manifestation of your will to conclude this Agreement and comply with its provisions. Because your use of the Site and the Application implies consent and an express and unconditional obligation to comply with the provisions of this Agreement, we insistently recommend that you carefully read all of the Agreement’s provisions, and if you do not agree with it fully and unconditionally, we strongly recommend that you, not access and/or visit the Site and/or the Application, not install the Application on any device (phone or tablet), do not register an account with the Application and/or use the services offered by the Application, and you have made any of the listed actions you are required to immediately renounce and exit the Site, delete your account and/or uninstall the Application either by yourself or by asking Sevitel-Centru in writing to delete the account and/or uninstall the application, otherwise Sevitel-Centru will not be held responsible for any damages arising from the use of the Site and/or the Application, irrespective of the cause, nature, and extent of the damages. By your consent under this Agreement, you declare and warrant that you are 18 years of age and in full capacity of exercise or, in the case of a legal person, you are a registered and functioning company under the laws of the Republic of Moldova, and your representatives are validly authorized to express your legal agreement to conclude this Agreement, access, visit or otherwise use the Application and/or the Site.
DEFINITIONS
Sevitel-Centru – S.C. “Sevitel-Centru” S.R.L legal person from the Republic of Moldova, headquartered in the Chisinau municipality, 53 Alba-Iulia street, (registered with the State Registration Chamber no. 1011600008618.
Visitor – any natural or legal person who has accessed and/or visited the Site and/or the Application
User – any natural or legal person with full exercise capacity who has installed the Application and/or has created a user account in the Application in the use of it
Passenger – any natural person with full capacity that uses the services of the carrier. The user and the passenger may be different.
Carrier – the provider of passenger transport services by taxi, a natural or legal person with full capacity, including the driver. The carrier can also be a user.
Site – all information in the form of text, images, video, audio that can be accessed at the following web addresses: www.itaxi.md,
Application – the itaxi software (software) belonging to Sevitel-Centru used as a meeting platform between the demand and supply for transport services.
iShare – the integrated application module that allows carriers to take multiple orders in the same direction to reduce the cost of travel
Cookie – data generated by a webpage that is stored by web browsers to facilitate and speed up access to that webpage.
Bank – FinComBank SA, the holder of a banking license in accordance with the legislation of the Republic of Moldova, which has the right to issue cards under the MASTERCARD and VISA, in accordance with the VISA / MASTERCARD regulations and the provision of e-commerce services.
Processing center – Romcard SA, a legal entity from Romania, which provides the Bank with the E-commerce service, with the help of Visa (Verified by Visa) and MasterCard (MasterCard SecureCode) payment technology, through the 3D Secure authentication protocol. Romcard SA operates in a system developed in accordance with international standards, based on the certifications received from the MasterCard, VISA international organizations. On behalf of the Bank, Romcard will process e-commerce transactions based on a separate contract with the Bank.
E-commerce service – the processing service for payment card transactions offered by the Bank to the company Sevitel-Centru regarding the acceptance by Sevitel-Centru of the payment services with the cards of the International Mastercard / Visa payment systems through the website or the Application.

GENERAL CONDITIONS OF USE OF THE SITE AND APPLICATION
In the process of using and/or accessing the Site and/or the Application, you are required to: not post, list or upload content in inappropriate sections, categories, or areas on the Site and/or the Application, if those are available, not violate or circumvent any law, third party rights, systems and/or Sevitel-Centru conditions and/or policies, whatever they are, not provide inaccurate, erroneous or false data for the user account registration, not acces and/or visit the site and/or an application, install the application on any device (phone or tablet), register any in-app account, and/or use the services provided through the Application if you do not have the necessary capability (of use and exercise) to conclude legal acts involving the assumption of obligations by you, no matter what they are, or you were banned temporarily or for an indefinite term from the use of the Site and/or the Application, pay for purchased products and/or services, do not undertake any action that compromises and/or undermines Sevitel-Feedback or Evaluation Center, not post, upload or distribute any false, inaccurate, erroneous, obscene, political, vulgar, offensive, discriminatory, violent, propagandist, pornographic, illegal, threatening, violating the right to privacy and/or intellectual property, injurious, defamatory or slanderous information through the Site and/or Application, not transmit your account in the Application and/or the Site and your username without the prior consent of Sevitel-Centru in a written form, not distribute or post spam, unsolicited electronic communications, chain letters or pyramid schemes, not distribute viruses or any other technology that may or could harm the Site and/or Application, Sevitel-Centru, the interests and/or property of users, passengers, visitors, carriers, not use codes, robots, spyware or any other automated means to access the Site and/or the Application, not reproduce, display, distribute, modify, create derivative works based on the Site and/or Application that belongs or is licensed to Sevitel-Centru, or which comes from the use of the Site and/or the Application and belongs to other users of the Site and/or the Application or third parties, including works protected by copyright, trademark, patent or other intellectual property rights, except when there exists a prior express permission from Sevitel-Centru or any other third party holding such rights, not sell the Application or any information or software associated with it, not collect user, passenger, visitor, carrier information, no matter by what means, without their prior consent, not circumvent the technical measures that Sevitel-Centru uses. If Sevitel-Centru considers that you are abusing the Site and/or the Application, we reserve the right to limit, suspend or terminate your account(s) and access to the Site and/or Application, remove any hosted information, and take any other technical or legal measures to prevent your use of the Site and/or Application at our sole discretion. We also reserve the right, at our own discretion, to refuse or restrict anyone’s access to the Site and/or Application for any reason.
CONTENT
When using the Site and/or the Application, depending on their configuration and technical capabilities, you may be able to post, upload, download, store, receive, or distribute information, comments, photo and video, ideas, suggestions, questions, or any other content provided that it is not illegal, false, inaccurate, mistaken, erroneous, discriminatory, obscene, vulgar, pornographic, offensive, threatening, violent, libelous, injurious, libelous, not violating the right to life privacy, intellectual property rights or other rights of individuals and/or legal entities protected by law, and does not contain viruses, political campaigns, chain letters, spam, unsolicited commercial messages. It is forbidden the use by users, passengers, visitors or carriers of any information that is likely to mislead the origin of the content posted, uploaded or distributed through the Site and/or the Application. When posting, uploading, downloading, storing, receiving or distributing content on the Site or through the Site and/or the Application, if this is possible based on the Site’s and/or Application configuration and technical possibilities, you grant Sevitel- Center (and those with which Sevitel-Centru collaborates) a non-exclusive, royalty-free, perpetual, irrevocable and fully sublicensable license and/or right to exercise any intellectual property rights including use, hosting, storage, reproduction, creating derivative works (such as those resulting from translation, adaptation, or other changes we operate to make your content work better with the Site and/or Application), communication, publication, exposure, and public distribution in media now known or created and developed in the future of the respective content. You also grant Sevitel-Centru and its sublicensees the right to use the name you provided in connection with posted, uploaded, downloaded, stored, received, or distributed content, the name and photo used in your account profile as well as the actions taken on the Site and/or the Application on the Site and/or the Application . You acknowledge and warrant that you hold all rights to the content posted, uploaded, downloaded, stored, received or distributed, that the content is accurate, that the use of the content does not violate the provisions of this agreement and Sevitel-Centru policies and is not liable to cause damages to individuals or legal entities, that you will compensate for all expenses incurred and repair any damages suffered by Sevitel-Centru in connection with claims arising from posting, uploading, downloading, storing, receiving or distributing the content provided by you. Sevitel-Centru assumes no liability and no responsibility for the content posted, uploaded, downloaded, stored, received or distributed by you or other third parties.
ABOUT THE SITE
The site managed by Sevitel-Centru is an online platform for general information on the provision of transport services by taxi and not only as well as services provided by Sevitel-Centru. Sevitel-Centru services, whatever they may be, can be both onerous and free of charge. The free or onerous nature of the services provided is left to the exclusive choice of Sevitel-Centru. The free or onerous nature of the services rendered shall be communicated to users, passengers, visitors, carriers and any other third parties through the Site and/or Application, or this Agreement.

ABOUT THE APPLICATION
GENERAL CONDITIONS
The site managed by Sevitel-Centru is an online platform for general information on the provision of transport services by taxi and not only as well as services provided by Sevitel-Centru. Sevitel-Centru services, whatever they may be, can be both onerous and free of charge. The free or onerous nature of the services provided is left to the exclusive choice of Sevitel-Centru. The free or onerous nature of the services rendered shall be communicated to users, passengers, visitors, carriers and any other third parties through the Site and/or Application, or this Agreement.
Between Sevitel-Centru and the transporter there are no reports except those stipulated from the Software Development and Maintenance Contract. The carriers are not Sevitel-Centru employees.

The contract for the provision of passenger transport services by taxi is concluded directly between the carrier and the user who is not a carrier, visitor or passenger according to the legislation in force, without Sevitel-Centru being a contracting party or participating in any way in the transaction. and without Sevitel-Center bearing any liability resulting from the conclusion, modification, execution or termination of such a contract or from the litigations related to the conclusion, modification, execution or termination of the respective contract.

 

REGISTRATION
The application can be used by individuals who are over 18 years of age and who have full legal capacity and legal entities who are registered and operate legally on the territory of the Republic of Moldova or in their country of origin. The use of the app by minors is forbidden. Use of the application by visitors, passengers, users other than carriers and other third parties is free of charge. In order to use the application, carriers will pay a fee in accordance with the contract between Sevitel-Centru and the respective carrier, the contract is not part of this Agreement and is separate from it. To use the Application you will need a user account. Your user account is your identity in the Application, so you are responsible for keeping your user account and password protected and for restricting access to your mobile device (phone or tablet). You also agree and accept to be responsible for all actions undertaken and conducted through your user account and/or use of the user account password. It is forbidden to use false and/or inaccurate data as well as to assume a false identity or one belonging to another natural or legal person for the creation of the user account. The onerous or free transmission of user account passwords used for gaining access to the Application to third parties is forbidden. All confidential and personal information that you use when creating your user account will be processed, stored, kept and used in accordance with the Sevitel-Centru privacy policy. If you create a user account on behalf of a legal person, you represent and warrant that you are authorized to act on behalf of that legal entity for the purpose of concluding this Agreement.
USING THE APPLICATION
The purpose of the application is to facilitate the exchange of information between the carrier and visitors, passengers or any user other than the carrier so that the latter can move from one location to another. Using the app for other purposes is strictly forbidden The app is running on any type of mobile device with an iOS or Android operating system. The application is only functional based on Internet access. The user secures and pays the Internet access services, independently. The application works only with the global positioning device (GPS) turned on. Users can shut down the app anytime, thus preventing access to positioning. Downloading the application does not entitle any User to modify the application, interfere with the source code, sell the application to others, or otherwise act in violation of the Sevitel-Centru’s rights and legitimate interests. Sevitel-Centru is not required to provide support, servicing, renewals, modifications and/or new versions of the Application. Any renewal of the Application occurs by installing the new version on the mobile device (phone or tablet) of the User via electronic communications. Sevitel-Centru is entitled to discontinue the operation of the Application in order to optimize it, eliminate potential functional problems, change settings, and in other cases at the discretion of Sevitel-Centru. You agree to use the Application solely in accordance with this Agreement. It is forbidden to incorporate portions of the Application into your own programs, compile any portion of the Application in combination with your own programs, transfer the Application to be used with other services, copy, sell, lease, lend, distribute or in any other way transmit in whole or in part any rights Sevitel-Centru has over the Application. It is also forbidden to encourage, assist or authorize any third party to copy, modify, decompile or disassemble or otherwise manipulate the Application in whole or in part to create any derivative works from or on behalf of the Application. Sevitel-Centru reserves the right at its discretion to cease providing access to the Application and/or withdraw the right to use the Application. Your right to use the Application will cease without notice if you fail to comply with the provisions of this Agreement.
iShare
iShare is an integrated Application service that gives users the ability to divide the taxi and travel cost. iShare allows the carrier to take three simultaneous commands on the same route to reduce the cost of travel. The amount of travel reduction is determined by the carrier.
TRAVEL COST
Sevitel-Centru does not determine and does not calculate the cost of taxi transport services. The application is not a calculation tool and does not calculate the price that the passenger/user who is not the carrier/visitor must pay the Carrier for the services provided by the carrier. The cost of taxi transport services is set by the Carrier and is calculated by summing the traveled distance and/or stopping rates measured by a tolling device fitted to the car. The method of creation, payment and collection of the cost of taxi transport services is regulated by the legislation in force in the Republic of Moldova (Road Transport Code adopted by Law No. 150 of 17.07.2014, Regulation of Passenger and Baggage transport adopted by HG No. 854 of 28.07.2006, etc.) The application may display information provided by the Carrier to Sevitel-Centru on the cost of taxi transport services as provided by the Carrier. The Carrier is solely responsible for the accuracy and veracity of the information provided. Sevitel-Centru does not bear any liability to third parties that may arise in relation to the accuracy and veracity of such information provided by the Carrier. If the Passenger/User who is not the Carrier/Visitor has any claim arising out of or in connection with the accuracy and veracity of the information provided by the Carrier regarding the cost of taxi transport services and displayed in the Application, all such claims will be addressed directly to the Carrier, and if they are addressed to Sevitel-Centru, they will be returned to the sender.

 BANK CARD PAYMENTS

The passenger and the non-carrier user have the possibility to pay with the payment card of the international payment systems VISA / Mastercard (hereinafter “the Card”) the services of the Carrier through the e-commerce service.

Sevitel-Centru offers to the Passenger and to the non-carrier user, through the Application, the payment and processing service for e-commerce payments through the processing center and the Bank.

Sevitel – Center does not own, manage and exercise any control over the e-commerce service, but only benefits from the e-commerce service of the Bank, and performs the control over the functionality of the application / site through which the transactions with the payment card take place. . Also, Sevicel-Center monitors the payment card transactions carried out through the e-commerce service integrated in the application, insofar as this is technically possible and in case of fraud or unauthorized use of the application / site. the user may block the access of the user / non-carrier user to the Application and / or Site.
Sevitel –Centru is not responsible for the damage suffered by the Passenger and the user who is not a carrier in connection with the payment of the card of the Carrier’s services through the e-commerce service, but is obliged to participate in the settlement of disputes initiated by the issuing banks. of the cards used in transactions on the site or application and make all necessary steps within the limits of the regulations of the International VISA and MASTERCARD payment systems.

The information and data regarding the transactions with the cards through the e-commerce service collected and stored by Sevitel – Center will be processed in accordance with the provisions of this Agreement regarding the Collection, processing, storage of information
Sevitel-Centru will maintain the confidentiality of information and data regarding card transactions through the e-commerce service collected and stored by Sevitel – Centru in the context of making single payments by Application or Site, in accordance with the provisions of this Agreement of the norms of the legislation in force of the Republic of Moldova.
The payment card details and the payments made by the Passenger and the user who is not a carrier through the e-commerce service in the Application with the payment card, are processed by the Bank through the processing center Romcard SA.

The personal information or data provided by the Passenger and / or the user who is not a carrier in connection with the payment of the card through the e-commerce service that is collected by the Bank and the Processing Center will be processed in accordance with the Protection Policies of data of the Bank and of the Processing Center. By using the e-commerce service the passenger and / or the user who is not a carrier expressly and unequivocally expressly consents to the processing of this information and data and declares that all the information and data provided by us are true and accurate and that he has obtained the prior written consent of the owner of the information and / or data, in the event that the information and data they provide us through the e-commerce service do not belong to him.

At the initiation stage of the request for passenger transport by taxi through the Application, the Passenger and / or the user who is not a carrier will choose to pay the cash trip directly to the driver or to pay the trip with the payment card through the service e-commerce.

The payment of the price of the trip with the card through the e-commerce service will be made only after the Carrier has executed the request for transporting passengers by taxi.

For the correct completion of the payment, the card number (all figures in the four groups on the front of the card, without spaces) must be provided, the card expiration date and the CVV2 / CVC2 code – the last three digits on the back of the card inscribed on the tape with the holder’s signature card (depending on the type of card, these may be missing). The card data is processed by the Romcard payment processor, and Sevicel-Centru does not request or store any details regarding the card of the Passenger or the user who is not a carrier.

All complaints related to the payment by card of the services of the Carrier through the e-commerce service integrated in the Application can be addressed to Sevitel-Centru which will direct them to the competent institutions for solving them if their solution is not within the competence of Sevitel-Centru.

Claims related to the return of payments made with the card through the e-commerce service for the payment of the taxi trip will be received by Sevitel-Centru and sent for settlement to the competent institutions, and Sevitel-Centru will order the refund on the bank card from which it was issued. payment is only made upon receipt of the confirmation from the Carrier and the Bank.

RESPONSIBILITIES AND ACCOUNTABILITY
Sevitel-Centru does not bear any liability in case of offenses and/or breaches of other nature (criminal, fiscal) as well as other cases to users, visitors, passengers or third parties for any damages (direct, indirect, future etc. ), including any damage estimated by the user, visitor or third passenger regarding income from commercial activity, unrequited profit, damages/malfunction or loss of data and documents, incurred by him or third parties due to the use of the Application. The obligation to obtain and hold all the permissive acts required by the law and other normative acts for the activity of passenger transport by taxi belongs exclusively to the carrier. The obligation to equip the means of transport by which the transport of passengers by taxi is carried out so that it meets the requirements of the law and other normative acts belongs exclusively to the carrier. By installing, creating the user account in the Application, the carrier declares on its own responsibility and guarantees that it holds all the permissive acts issued by the competent authorities involved in the provision of taxi transport services and that the means of transport used for the provision of taxi transport services is equipped and in a functional state in accordance with the provisions and requirements of the legislation in force. The liability incurred and the damage caused to the user, the visitor, the passenger and/or third parties as a result of non-observance of the provisions of the legislation in force regarding the obtaining and possession of permissive documents and of the endowment and maintenance in functional condition of the means of transport carrying out the taxi transport services will be supported and repaired by the carrier. Sevitel-Centru is not responsible and will not be held responsible by any User, Visitor, Passenger for damages suffered as a result of non-compliance and/or breach of applicable law by the carrier. Sevitel-Centru is not responsible to users, visitors, passengers or other third parties for any damage caused by the fact that the carrier can not stop at the agreed place of pick-up at the scheduled time and does not contact the passenger. Sevitel-Centru does not offer any guarantees regarding the uninterrupted and error-free operation of the Application or its components and/or functions, as well as the compliance of the Application with specific purposes of the User, Visitor, Passenger or other third parties, and does not guarantee accuracy, veracity and complete data delivery. Under the applicable law, liability for the non-qualitative provision of transport services, including the provision of information about services, the applicable tariffs, as well as the immediate provision of services, security conditions, the issuance of fiscal documents, damage to transportation, as well as other obligations are borne exclusively by the carrier.

WAIVER OF WARRANTIES AND LIMITATION OF LIABILITY

Through the Site and/or the Application, information of various kinds may be provided regarding, but not limited to, prices, terms of delivery, conditions of performance and provision of services which are other than those provided by Sevitel-Centru, to guide visitors and users of the Site and the Application. Providing this information is purely informative and you can decide whether to follow it or not. Sevitel-Centru does not control or warrant: the existence, quality, safety or legality of goods and services the provision of which is made by users through the Site and/or Application, including, but not limited to, the opportunity and ability of the vendors/carriers to sell goods and services; the opportunity and ability of buyers/passengers to pay the price of goods and services; the fact that the buyer/passenger and the seller/carrier will terminate the transaction or will return or accept the return of the respective goods and services. The information provided through the Site and/or the Application is purely informative and does not constitute advice, recommendation, offer or invitation from Sevitel-Centru to buy or subscribe to products and/or services nor is it a guarantee regarding minimizing or eliminating certain risks associated with the activity of users, visitors, passengers and/or any other third parties. The use of the information provided through the Site happens at the sole risk of the user, the passenger, the visitor or any other third party who is in possession of that information. Any contracts, whatever their nature and subject matter, based on the information provided through the Site and/or the Application, will be concluded directly between the parties of these contracts, except those in those instances provided in this Agreement, without Sevitel-Centru being a Contracting Party or in any way participating in the transaction and without Sevitel-Centru bearing any liability resulting from the conclusion, modification, execution or termination of such contracts or from litigation related to the conclusion, modification, execution or termination of such contracts. To the fullest extent permitted by law and in accordance with this Agreement, Sevitel-Centru will be released from any liability arising out of disputes arising between users, passengers, visitors or third parties in connection with the use and/or access to the Site and/or the Application. If you are in conflict or litigation with one or more users, passengers, other third party visitors, you agree to release Sevitel-Centru from any liability (including management, employees and agents of the company) and not submit any claim or repair request regarding the damages (direct or indirect), irrespective of their nature, which may arise from or in connection with such conflicts or disputes. Sevitel-Centru makes every effort to keep the Site and Application secure, secure and functional, but does not guarantee their continued operation and access. Updating information and the functionality of other notifications regarding the provision of services both on the Site and through the Application may not take place in real time. Such operation is outside the control of Sevitel-Centru. You expressly consent to the use of the Site and the Application at your own risk and you agree that the services provided through it are rendered “as available” when you use the Site and the Application. Also, to the extent permitted by law, Sevitel-Centru (including its management, employees, and agents) will not be liable, and you agree not to hold Sevitel-Centru responsible for damages or losses whatever their form and content directly or indirectly resulting from: the use or inability to use the Site and/or the Application, any information regarding the prices, delivery, format, quantity or other instructions offered through the Site and/or Application by the users, the delay or the discontinuity in operation of the Site and/or Application, viruses or other malicious software(s) contacted by accessing or connecting to the Site and/or installing the Application on your mobile device (phone or tablet), errors, omissions or inaccuracies of any kind strewn on the Site and/or Application, damage to devices resulting from the use of the Site and/or Application, third party actions or inactivity, suspension or other actions taken in connection with your user account, the duration or manner in which your ads/requests are made known to users, carriers, passengers, visitors or the time and manner in which the carrier provides its services (the carrier can not stop at the agreed place of pick-up at the scheduled time and does not reach out to the passenger.) You agree to indemnify Sevitel-Centrur (including the company’s management, employees and agents) and take all actions to avoid damaging it that may result from claims, including court costs, submitted by third parties resulting from or in connection with your breach of this Agreement, of applicable law, third party rights to inappropriate use of the Site and/or the Application.
INTELLECTUAL PROPERTY, TRADEMARKS AND COPYRIGHT
All texts, graphics, logos, images, buttons, audio, video, drawings, general organization, compilation, metadata, advertising, and all other elements of the Site and Application or which are placed on the Site but which do not belong to users or third parties as well as the Application itself are the property of Sevitel-Centru and are protected by copyright and applicable laws and may not be reproduced, duplicated, copied, sold, resold or otherwise used for commercial purposes except with the prior written consent of Sevitel-Centru. The trademarks owned by Sevitel-Centru cannot be used in connection with other products or services not owned by Sevitel-Centru that are likely to create confusion among consumers or discredit Sevitel-Centru. The information published on the Site and/or the Application, regardless of its form and type, can not be interpreted as granting intellectual property rights belonging to Sevitel-Centru or third parties. In accordance with this Agreement, and after your payment of all relevant fees, Sevitel-Centru offers you a limited, non-exclusive, non-transferable, necessary, non-divisive right to access and use for non-commercial purposes the Site and/or the Application. If you believe that your copyright or other intellectual property rights have been infringed, you may notify this in writing to Sevitel-Centru.
ADVERTISING AND REFERENCES (LINKS)
Sevitel-Centru, through the Site and/or the Application, may conduct third-party advertising campaigns for natural or legal persons or provide links to web pages or online resources belonging to natural or legal persons. Sevitel-Centru is not responsible for and does not guarantee the examination, evaluation, veracity or accuracy of information and offers of third-party natural or legal persons resulting from advertising campaigns or from websites or other online resources of third-party natural or legal persons. Sevitel-Centru does not assume any responsibility or liability for the actions, products, and content of any third party, whether natural or legal. The services of third parties may be subject to the separate terms and conditions of use developed by the respective natural or legal persons. Entering into a relationship or legal relationship with these individuals, irrespective of the nature and type of these relationships or legal relationships is a responsibility and assumption of the risk exclusive to you and to the respective natural or legal persons. Sevitel-Centru will not be liable for and will not pay any compensation for any damages or losses, regardless of their nature and type, a) caused or alleged to be caused by or in connection with the use of information provided through advertising campaigns; or the references (links) on the Site and/or the Application b) resulting from or in connection with the legal relationships or relationships established between you and third parties by virtue of information provided through advertising campaigns or references (links) on the Site and/or the Application.
COMMUNICATION
You agree that Sevitel-Centru may communicate with you by any means available, including by phone by pre-recorded messages or SMS to your phone numbers, postal address or email, in connection with accessing and/or visiting the Site; and/or the Application, installing the Application on any device (phone or tablet), registering an in-app account, and/or using the services provided by the Application. You agree to communicate with Sevitel-Centru using the following contact details: mun. Chisinau, str. Alba-Iulia 87, ap. (Of.) 53, email support@itaxi.md tel. +37367635999 which may be modified by Sevitel-Centru at its own sole discretion, which you will be informed about through the Site and/or the Application. Any question or claim related to the use or inability to use the Application and/or the Site, as well as possible violations of law or your or third parties rights may be addressed at the above-mentioned coordinates.
APPLICABLE LAW
To this Agreement and disputes arising out of its termination, execution, modification, completion or termination, the applicable laws of the Republic of Moldova shall apply, except as expressly stated in this Agreement.
SOLVING LITIGATIONS
You agree that any disputes arising between you and Sevitel-Centru will be resolved amicably. If the amicable settlement of the dispute is impossible, then the parties will call upon the services of a mediator chosen by Sevitel-Centru to resolve it. If it is not possible to solve the dispute that has arisen on the mediation route, the solving of the litigation will be entrusted to the competent court in the Republic of Moldova.
FINAL PROVISIONS
This Agreement, Privacy Policy, or any other Sevitel-Centru policy generates legal relationships and produces legal effects between Sevitel-Centru and any individuals and/or legal entities from the moment of accessing and/or visiting the Site and/or the Application, intalling the Application on any device (phone or tablet), registering an application account and/or use of the services offered by the Application, whichever of the above actions occurs first. If any provision of this Agreement is annulled or declared invalid, this will not affect the validity and legality of the other provisions of the Agreement as well as of the Agreement as a whole. All titles of this Agreement are used for reference purposes only and can not limit the scope or application of the provisions of this Agreement. All provisions of this Agreement will be interpreted for the purpose of their application and not vice versa. All the words used in the singular also imply their plural and vice versa, and the words used in the masculine type also involve the female genre and vice versa. You agree that Sevitel-Centru may unilaterally modify or supplement this Agreement, the Confidentiality Terms or any other policies or documents that form an integral part of this Agreement. Changes or additions will take effect from the time they are posted on the Site and/or the Application. This Agreement, Privacy Policy, or any other policies of Sevitel-Centru represents the free will expressed by you and Sevitel-Centru and removes any other agreement, understanding or contract between parties prior to this Agreement that relates to the subject matter of this Agreement.
PRIVACY TERMS
These Privacy Terms describe how Sevitel-Centru collects, processes, uses, stores, transmits and discloses your personal or public information and is part of the User Agreement. By accessing and/or visiting the Site and/or the Application, installing the Application on any device (phone or tablet), registering an in-app account, and/or using the services provided through the Application, you undertake and agree to comply unconditionally to these Privacy Terms and User Agreement. You also agree and expressly consent that the information about you, whether personal or public, be collected, processed, used, stored, transmitted and disclosed by Sevitel-Centru under the Terms of Use and Privacy. If you do not provide us with the requested information, it’s possible you may not be able to take advantage of the services provided through the Site and/or the application. You agree that Sevitel-Centru may unilaterally modify or supplement these Terms of Service. Changes or additions will take effect from the time they are posted on the Site and/or the Application.
COLLECTING, PROCESSING, STORING AND USING INFORMATION
Sevitel-Centru collects, processes, stores and uses the information you provide (except card data) and any devices (including mobile) that you use when accessing or using the Site and/or the Application, registering a user account, giving us information by completing an online form, updating or filling in your user account information, participating in group and/or online chat discussions, or litigation, or when dealing with Sevitel-Centru regardless of the subject of the mail. Sevitel-Centru collects the following information, which is not exhaustively listed, which you provide when accessing and/or visiting the Site and/or the Application, install the Application on any device (phone or tablet), register an account in the application, and/or use the services provided by the Application, contact Sevitel-Centru: information such as name, surname, address, age, gender, telephone numbers, email, geolocation data, information on offers and/or purchases, price, volume, quantity, terms and conditions of performance that you provide in transactions, or other information about the transactions you generate or relating to your user account as a result of the transactions in which you are involved financially, information related to your transactions, any other information the collection and/or processing of which is permitted and/or requested by the laws in force for your authentication or identification, or for verifying the information that we collect from the information you have generated and/or stored by the device you use, such as the statistics of the visited web pages, traffic to and from web pages, URLs , IP addresses, internet browsing history, and Internet sign-up information.

In accordance with Law 133 of 08.07.2011, you expressly consent to theprocessing of personal data by Sevitel-Centru, exclusively for the purpose of providing consumer financial services at a distance.

You agree and accept unconditionally that Sevitel-Centru uses “cookies” and other similar technologies to collect information about the viewed web pages, the references (links) accessed, and other actions taken by you in connection with accessing and/or visiting the Site and/or the Application, installing the Application on any device (phone or tablet), registering an in-app account, and/or using the services provided by the Application. Sevitel-Centru may also supplement the information gathered with third-party information that it may add to your Site and/or Application user account information. If you provide us with information about others, you must do so only with the express consent of those persons. You have the obligation to inform those individuals about how Sevitel-Centru collects, processes, uses, stores and disseminates information in accordance with these terms. Sevitel-Centru collects, processes, stores and uses the information you provide to improve the Services, provide a personalized experience on the Site and/or the Application, contact you regarding the Site and/or the Application, and/or your user account, providing support services, detecting, preventing and investigating fraudulent or illegal actions. Sevitel-Centru will store and retain the information you provide for as long as is necessary and/or relevant to its operations and/or activities.
Sevitel-Center will store and retain the information you provide as long as it is necessary and / or relevant to its operations and / or activities, but not more than 40 (forty) days.
By way of derogation from the provisions of the preceding paragraph, the information and data regarding card transactions through the e-commerce service collected and stored by Sevitel – Center will be kept for at least 24 months.
Additionally, Sevitel-Centru reserves the right to store and retain information from user accounts that have been limited, suspended or closed in order to comply with relevant legal provisions, fraud prevention, debt collection, dispute resolution, troubleshooting, assistance in investigations, the application of the Agreement of Use, the undertaking of any other actions permitted or required under the legislation in force.
DISCLOSURE AND TRANSMISSION OF INFORMATION
Disclosure of information collected, processed, stored will take place in strict accordance with the legislation in force. You expressly consent to the transmission by Sevitel-Centru of the information that is targeting you, collected, processed, stored in the manner described above to third parties in order to ensure the functioning of the Site and/or the Application and your opportunity to benefit from the services provided through the Site and/or the Application.
Sevitel-Centru will keep the confidentiality of the information (including with reference to the personal data in case it collects, processes or stores it), which was presented by the User / passenger in making single payments through itaxi or website application, according to the provisions of the present Rules and norms of the legislation in force of the Republic of Moldova.